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Terms of Service

Paisley + Sparrow (“we,” “us,” or “our”) thanks you for visiting this website (“Site”). The following terms of service including the privacy policy below (collectively, the “Terms”) govern your use of our site. Any use of our Site constitutes full acceptance of our Terms. If you do not agree to these Terms, please do not use this Site. Paisley + Sparrow reserves the right to modify these Terms at any time without prior notification. Site users agree upon and abide by these changes accordingly without notice. Please review this page periodically for changes.

Site Content

All of the content that appears on the Paisley + Sparrow web site, including all text, audio and video clips, are subject to copyright protections and intellectual property rights or licenses held by Paisley + Sparrow. The entire content of the Paisley + Sparrow web site is copyrighted as a collective work under U.S. copyright laws. Paisley + Sparrow grants you a limited license to access and make personal use of the content on this website. Content of the Paisley + Sparrow website is intended solely for the personal, noncommercial use by users of our Site.


Paisley + Sparrow may contact you or provide you with service-related and/ or promotional notices by means of postal mail, electronic mail, general site notifications and more using the contact information you have provided to us.

Product Variation

Subtle variations can add to the uniqueness of each product. Our products may be handmade, each different than the next, and be limited in quantity and availability. We have done our best to display our items as accurately as possible. Please be aware, however, that variations in color, size, shape and look may occur. If you are not satisfied your purchase, please review our returns page for further assistance.


The terms of this paragraph apply to all of our promotional offers unless otherwise specifically provided in the applicable terms of a particular promotional offer: Only one discount or coupon code can be applied per purchase. Offers cannot be redeemed for cash or applied to past orders. All offers are valid while supplies last. We reserve the right to substitute any product at our discretion and the right to limit quantities and discounts without notice. No discounts are valid for bulk orders or for gift card purchases. Free or discounted shipping offers are only valid for orders within the United States.

Site Use

You are prohibited from accessing or using the Paisley + Sparrow Site for any illegal or unauthorized purpose and agree to comply with all laws and regulations in the use of the Site and any programs related to it. Harassment in any manner or form of the Site, including via e-mail and chat or by obscene or abusive language, is strictly forbidden. While Paisley + Sparrow cannot monitor the conduct of its users, it is a strict violation of these Terms to use any information obtained from our Site in order to harass, abuse or harm another person, or in order to contact, advertise, solicit or sell to any user without his/her prior explicit consent. You further agree that no comments or other user submissions submitted by you will violate any right of any third party, including copyright, trademark, privacy or other rights. You further agree that no comments submitted by you will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any comments you make. Paisley + Sparrow may terminate its site at any time, and you will still be bound by your obligations under these Terms. Paisley + Sparrow shall not be liable to you or any third-party for any termination of your access.


User comments, feedback, suggestions, ideas, and other submissions disclosed, submitted or offered to Paisley + Sparrow on or by this Site shall be and remain Paisley + Sparrow property. Users assign all property rights and interests to Paisley + Sparrow allowing our company unlimited use, commercial or otherwise, of any comments. Paisley + Sparrow shall be under no obligation to maintain any comments in confidence, pay users any compensation for any comments or respond to any comments.


The information on the Paisley + Sparrow website may contain typographical errors or inaccuracies. We reserve the right to update any information we see fit at any time without prior notice. Please note that such errors may relate to product information, pricing, color, style and availability. We shall have the right to terminate any orders involving errors or inaccuracies.


You indemnify, defend and hold Paisley + Sparrow (its employees, officers, directors, agents, subsidiaries, members, shareholders, partners and joint ventures) harmless from any claim or demand, as well as losses, expenses, damages and costs, resulting from any violation of these Terms or any activity related to your account or use of this Site (including negligent or wrongful conduct).

Third Parties

Paisley + Sparrow may use and promote services provided by outside third parties. However, even if the third party is affiliated with Paisley + Sparrow, we do not control these services and make no representations regarding these persons or entities. We are not liable or responsible for the accuracy, completeness, timeliness, reliability or availability of, any such parties. Outside sites linked on our Site, all of which have separate privacy and data collection practices, are only for your convenience and therefore you access them at your own risk. WE ARE NOT RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGE OF ANY SORT INCURRED AS A RESULT OF ANY DEALINGS WITH ANY THIRD PARTY WEBSITE OR MERCHANT OR OPERATOR OF SUCH A THIRD PARTY WEBSITE.






What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.


How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at jen@paisleyandsparrow.com or mailing us at:
Paisley + Sparrow
5117 York Ave S
Minneapolis Minnesota US 55410


We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

Third-party Servicers

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 Referral and Rewards Program

Our rewards and referral program ("Program") is subject to the Terms including but not limited to the above paragraph on discounts and the following:

Your participation in the Program is expressly conditioned upon your compliance with the Terms. By creating an account with us and participating in the Program, you (“you” or “Member”) agree that you have read, understand and agree to be bound by the Terms and to comply with all applicable laws and regulations. Program terms and conditions are void to the extent where prohibited by law. Taxes may apply where required by law. Your participation in the Program is subject to present and future Program terms and conditions. The Terms do not alter in any way the terms or conditions of any other agreement you may have with us, including any agreement for products or services. If you do not agree to by bound by the Terms, our website Privacy Policy, and our website Terms of Use, you cannot participate in the Program.

The Program is offered at our sole discretion. Membership is open to individuals who are legal residents of the United States (including its territories and possessions) and at least 18 years old or the age of majority in the Member’s jurisdiction of residence, whichever is older. Membership in the Program is voluntary. The Program is available to individuals for their personal use only and is limited to one account per individual. Corporations, associations or other groups, as well as wholesale purchasers (whether a business or individual), may not participate in the Program. Employees of Paisley + Sparrow are not eligible to participate in the Program. Paisley + Sparrow reserves the right to limit the number of participants in the Program.

Eligible individuals may enroll in the Program by creating an account with our site and following the Program prompts to participate in the Program. Participation in the Program includes but is not limited to using the refer-a-friend links and functionality, redeeming points for Rewards (as defined below) such as gift card or discount codes, and taking actions to earn points such as entering your date of birth. You are solely responsible for maintaining the accuracy of your account information and for updating it as required. Members must provide the required information to be enrolled and to be eligible for benefits and rewards, such as Paisley + Sparrow products, discounts, gift cards, and samples (“Rewards”). Only one Member account may be associated with a single email address. In the event of a dispute over ownership of the Member account, the member will be deemed to be the authorized account holder of the email address submitted at the time of enrollment. For purposes of the Terms, the “authorized account holder” is the natural person who is assigned to the submitted email address by an internet provider, online service provider, or other organization (e.g., business, educational institution, etc.) that is responsible for assigning email addresses for the domain associated with the submitted email address. To redeem points for a Reward, you must have a valid physical address linked to your Member account.

You may earn points for dollars you spend on each Paisley + Sparrow online transaction, excluding federal, state, and local taxes, shipping charges, employee discounts, commercial account purchases, charitable donations, returns, refunds, and items purchased with a gift card, merchandise credits or any Rewards or other awards (“qualifying purchases”). For your purchase to qualify to earn points, you must be signed into your Member account at the time of purchase or provide your Program member identification (that is, the email address you registered under the Program) when making a qualifying purchase. Paisley + Sparrow may also, at its sole discretion, provide additional points in connection with certain transactions and promotions. If you return items from a qualifying purchase, the appropriate number of points will be automatically deducted from your account balance. You are able to earn points and may be able to reach Program loyalty tiers by making eligible purchases or taking certain other Program actions. Once you earn points and reach a certain loyalty tier, you may be eligible for certain Rewards applicable to that tier, which may change from time to time and may be offered on a limited basis. Eligible purchases and other opportunities to earn points and reach Program loyalty tiers will be posted on the Site or may be published through other media (for example, in marketing communications and social media). Login to your account to learn more about earning points and reaching the Program loyalty tiers, if any.

Paisley + Sparrow may also, at its sole discretion, provide points in connection with referrals to new customers. In such event, only referred friends that have created an account after clicking on a valid referral link and made a purchase meeting the applicable purchase threshold (e.g. making a minimum purchase of $40 or as otherwise set from time to time) will constitute a referral. A referred friend may only use one referral link. If a referred friend receives referral links from multiple Members, only the corresponding Member referral link used by the referred friend will receive points. In the event a referred friend clicks on multiple links, we reserve the right to award no points to any Member, select a single Member to reserve all the applicable points, or award partial points to multiple Members, at our sole discretion.

Points have no cash value, are non-negotiable, and cannot be redeemed either in whole or in part for cash. Only the Member paying for products in a qualifying purchase may accumulate points or Rewards. Points do not constitute property of any Member or other person and may not be brokered, bartered, pledged, gifted, sold or otherwise transferred for consideration, other than by Paisley + Sparrow or as expressly provided for in the Terms, and any receipt or use of points in violation of the terms and conditions herein will render such points void. Neither accounts nor Rewards or points may be shared or combined. Points earned are not eligible for redemption until after a review period, which unless otherwise stated in writing is the longer of 3 business days or Paisley + Sparrow’s applicable return period for the product purchased. Points are not capable of being combined or transferred to any other type of Paisley + Sparrow promotion or award. After 12 months of inactivity, points may expire. Inactivity is defined as a period in which a Member earns no points, makes no purchases, and redeems no points.

The number of points necessary to earn a Reward is determined by

Paisley + Sparrow in its sole discretion and may be changed without prior notice to you. You may redeem points on the Site by signing into your online account or providing your Program member identification. Points used to redeem a Reward will be deducted from the total points available in your Member account. Points may not be used towards sales taxes. Credits from multiple accounts may not be aggregated unless authorized by Paisley + Sparrow. We reserve the right to change Rewards, how you earn Points and reach each Program tier and how we evaluate and reward your eligible purchases and other Program activity. We reserve the right to place limits on the number of purchases or activities that are eligible for the Program or for any given tier, the number or types of Rewards you may receive or earn in any given tier, in a given time period or for the duration of the Program, or any combination thereof. Rewards can only be redeemed on the Site, unless otherwise expressly authorized by Paisley + Sparrow. You cannot combine Rewards with any other coupon or promotion. Rewards cannot be exchanged or returned for another product or service or a monetary refund. The products and services available through the Program and any samples that we may provide to you are for your personal use only. You may not sell or resell any of the products, services, or samples you purchase or otherwise receive from us. We reserve the right, without notice, to cancel or reduce the quantity of any order to be filled or any products or services to provide to you that we believe, in our sole discretion, may result in a violation of the Terms.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


We welcome your questions, comments and concerns about privacy. Please send us feedback by visiting our contact page.